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1.3 Based on 304 reviews
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  • Customers like
    • Take peoples health for joke 7
    • Poor 5
    • Promise of affordable care 4
  • Customers don't like
    • System is broken 11
    • Did not resolve problem 10
    • Useless 10

It has been months since I registered for a quote. I did not redline what I was getting into. Someone is making some money. I get at least 10 calls a day from every state in the union at all hours. I hate Obamacare. Never ask for information, the calls will not stop.

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I was forced to get an insurance plan through healthcare gov. I had an agent help me. I was 64 and 1/2 years old. I was on social security. I picked a plan that would not require me to pay anything. I did not file any medical claims, as I have not been to a doctor in many years. AT the age of 65 I went on medicare and again discussed with my agent, we discussed supplemental plans, I did not enroll in any. Apparently Medica continued to... Read more

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This is the first year I've gone thru the healthcare gov system. What a nightmare that I am still going thru. I have sent my tax returns to them on three different occasions to verify my income. I was never notified if they received it or not, but regardless they are still hounding me for the same info yet again. They threatened to take away my $199 tax credit for months, then my UPMC ins. carrier contacted me as well and within a few mts.... Read more

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Well when I signed up it was a nightmare with the paperwork. I sent it in but it wasn't right. Had to re-apply on the phone. Took forever to get things straight. Most of the customer service people were rude. A few were nice. And waiting to talk to someone on the phone is another nightmare. Waited over an hour on the phone for each phone call. I made many. Then I called on 8-19-2016 to cancel. It seemed to go smooth and they told me that my... Read more

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I called to do a change of address and was canceled. 5 days later and HRS on phone, filed complaint with state of Fl. Only to be told have to file a seperate complaint for market place opposed to BCBS. I am with out ins, and a medically necessary medication. THESE PEOPLE DO NOT CARE. ITS A JOKE. THEY LIE and POINT FINGERS.the people do not know how to perform their job. Even had a 1.5 hr 3 way conversation with BCBS and market place. If i end p... Read more

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co worker not responding at all even i made so many calls.

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The agents will tell you anything and everything just to get you to sign up for a plan threw them. I gave the names of all my doctors that I needed to stay with and they supposedly "checked" to make sure they were in network with the insurance they wanted me to sign up for and I just tried to go to both my doctors and what do you know, neither one of them are covered. I was lied to. I then called to get a list of providers in my area since they... Read more

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Very bad experience with a sick husband can't wait until my husband turns 65 so he can cancel this insurance

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I have been trying to get my husbands back on the Obama care insurance for a month with no results We received a letter but mistaken it for our son so my sick husband has no insurance

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I am currently enroll in aetna thru marketplace.gov. due to the fact my husband is layed off and i am currently seeking disability compensation. Therefore we had to have some type of health insurance i have diabetes and have been without my insulin and cannot afford the deductible. I am very disappointed in this system that does not help thise who are unable to get proper healthcare because of inability to pay because of lay off my husband... Read more

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