Contact Healthcare Gov Customer Service
Healthcare Gov Phone Numbers and Emails
Toll-Free Number:
-
(855) 889-4325Individuals and families, including self-employed, TTY
Customer Service:
-
(800) 706-7893Employers, employees with SHOP offers, SHOP agents and brokers
-
(888) 201-6445Employers, employees with SHOP offers, SHOP agents and brokers, TTY
-
(800) 318-2596Individuals and families, including self-employed
Healthcare Gov Emails:
How to Contact Healthcare Gov?
Most Popular Number:
| Total calls: 40 | Issue resolved: 1 | Last call: Apr 24, 2025 |
Healthcare Gov Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Healthcare Gov Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Healthcare Gov is 8558894325. 80% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 6 minutes.
People call Healthcare Gov mainly because of product/ service, request for information and activation/ cancellation.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Healthcare Gov Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Healthcare Gov is 8558894325. 80% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 6 minutes.
People call Healthcare Gov mainly because of product/ service, request for information and activation/ cancellation.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Healthcare Gov is plainlanguage@hhs.gov. 100% of customers use this email address to address their issues and concerns.
Contact Information
Healthcare Gov Website:
Healthcare Gov Help Center:
Corporate Office Address:
Summary of Healthcare Gov Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Healthcare Gov?
Product/ Service Question:
- “Insurance agent”
- “Insurance”
- “Market place health insurance”
Request for Information Question:
- “Status update and complaint”
- “I need help with co pays”
- “Question about active coverage”
Activation/ Cancellation Question:
- “Cancel insurance with aptc assistance”
- “Renew my plan and why does it cost more”
- “Cancel policy”
Website/ Application Question:
- “Website won't let me pick a plan keeps saying it's page is unavailable”
Staff Question:
- “Rude representative”
Other Question:
- “1095”
- “Triaged sent home”
- “Taxes”
Compare Healthcare Gov Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
