1 comment
1.3
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Customer service
Scholarship, Grants and Programs
Website

EVERYONE has to update their application for 2016, even if they want to keep their current plan.That is though not possible due to some technical issue that prevents the system from loading the next page.

The ominous "please wait" message appears and stops you from continuing, whatever clever methods you may try to employ to go through your application for the REQUIRED UPDATE in order to be covered for 2016.The deadline 12/15/2015 is looming and with millions of current and future consumers trying to work on their applications, it is NOT LIKELY that the software will be fixed in time to enable people to get covered

I guess Obamacare DOESN'T CARE?!

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

I liked: At least you can log-in this year.

I didn't like: Website is unusable, No phone listed to call to fix technical issue, Customer rep mimi habib said no one can help, No contact info for technical help, People cannot get covered for 2016.

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Anonymous
#1073291

I just went on and updated my coverage for 2016 and had no problems. Re-boot your computer and try again or try different browsers.

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