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I called to just have my plan cancelled, since I have work insurance now. Suddenly "oh our computers are down, you will have to contact us back another time". But before she realized it was a cancellation, it was all good and dandy, and all the information I provided...
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h.kitchener
h.kitchener

You don't mention how you pay the premiums, but all you have to do in order to cancel is not pay the premium and it will self-cancel. Even if you were unwise and signed up for...

1.8
I didn't like
  • Would not resolve problem
#1399579
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My husband turned 65 last year and , therefore, was no longer eligible for coverage under the ACA. Because I still was eligible, we each received a separate 1095-A for year 2017. His 1095-A had an error which could possibly cost us a lot of money. I called the...
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3.7
I liked
  • First line customer service
I didn't like
  • No response from case workers
#1372702
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It all started in November 2017. I left my job 4 years which I had good insurance. My new job didn't offer insurance. I signed up with market place 20.00 insurance which covered nothing. I did not see any doctors in fear I would have pay outrageous bills. Maybe 1...
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1.0
I liked
  • Preventative
#1370738
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I have been waiting 2 months for insurance since I have applied for Marketplace insurance and they requested documents i sent in a month ago and they can't tell me why they cant approve it!!! Really this is horrible that people that need benefits has to wait this long...
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1.3
I liked
  • Price
I didn't like
  • Poor customer service that had no answers
#1368233
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Initially, I purchased an Affordable Care ACT Health Plan through the Marketplace and after 3 months, the doctor I needed to see were not part of the plan. I was paying a lot of money for no reason and only working part-time. At a Florida Blue Insurance Health Fair, a...
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1.0
I didn't like
  • Forcing me to buy a product that ended up costing me a fortune
  • Insensitivity and incompetence of telephone supervisor
#1367527
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Healthcare Gov - Disrespectful

Was treated unfairly due to being disabled
#1359931
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Healthcare Gov - Disrespected due to being disabled

I m disabled and have contacted healthcare.gov but once I tell them I'm disabled I'm hung up on or transferred or placed on hold the local insurance company that I'm transferred to hangs up once I tell them I'm disabled. This is very frustrating and ungate treatment to fisble people
1.0
Details
Price Affordability
Product or Service Quality
Scholarship, Grants and Programs
Staff
Website
#1359921
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Healthcare Gov - Robo calls

Keep calling for 8 HRs a day every day. Have asked to be taken off their list. Filed complaint at bbb. Do not call. ENT. Need these calls ended!!!!!!!!!‘m
#1359016
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I have been trying to fix this issue that I have been having with my insurance for the past 6 weeks, and when I called Marketplace today, this lady was actually being very helpful and very pleasant, but then the line got cut off suddenly when she was in the middle of...
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Anonymous
Don

i agree with the assessment from the pissed consumer. I spent 2 hrs on a conference call with a resolution specialist from marketplace and a resolution expert from Anthem. Mar...

#1332415
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Contact Healthcare Gov

Mailing Address:
Centers for Medicare & Medicaid Services
7500 Security Boulevard
Baltimore, Maryland 21244
United States
Phone:
(855) 889-4325
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Healthcare Gov Products and Services

This is just government bureaucracy at its worse. Unable to cancel policy immediately on phone. No communication between Ambetter and the Marketplace. They could have forwarded my letter or called me or returned my letter. Marketplace appellations phone reps are very...
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Anonymous
Phyllis bentley

I canceled in February because I turned 65 have rep name Steven jones that did it received letter from them saying canceled now they’re saying only dental was canceled why wou...

1.0
#1330854
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