When I signed up at HealthCareGov I was given a long list of plans over the phone. It was difficult to say the least, choosing a phone over the phone, but one thing I did do was stress the importance of my getting my seizure medication, a great concern of mine as I...Read more
I didn't like
- Lacked more knowledgeable agents
Healthcare Gov - Still no 1095-A!
My family and I had coverage all year, no 1095A was generated and been calling since Feb 1st to get one. This has held our taxes in limbo and the IRS demanding the form. I am livid, no customer service can help but to say someone will call. It’s been 5 months, no call!!!!
We've been trying to get tax forms for 4 months now, and have gone thru two escalation reviews, with no resolution. The customer service representative were not helpful, with the exception of one person, Zach Olsen. The others were rude and inconsiderate. We still have...Read more
I have been asking for a 1095-A from 2017 since the first week of February 2018 and it still has not been done. Healthcare.gov has submitted "feedback" and I have talked to supervisors and still nothing. They say a Case Worker will call, but that has never happened....Read more
I didn't like
- Constant runaround
This representative refused to transfer me to his supervisor because I didn't tell him how to speak "road" which is part of my address. He also claimed that he didn't know how to spell Maria, so I told him to use my middle name Ann since it was easier for him to spell....Read more
I did well on this program for 2 years but when I had a life change it snowballed a series of financial issues that cost me thousands , not to mention losing Health Insurance for over a year , because they didn't get any of my information to Blue Cross right and...Read more
Our son moved to Orlando from Illinois last year in August. We thought it best to change his enrollment to Florida from Illinois due to the whole out of network rules. Healthcare.gov took our information and relayed to our health insurance company. In a few weeks we...Read more
I have submitted the document to show i was turned down for medicaid 4 times. I keep getting letters saying I need to submit the document. I call and they say they will give me an extra two weeks to let them review the documents. You cant speeak to anyone that actualy...Read more
Long story, but it boils down like this. My husband and I moved from NV to OR, and applied for coverage based on a life change. The original application for myself and my husband went smoothly, but coverage for my child was totally mishandled. The processed her, 11...Read more
Had Cigna Health thru the Obama care in 2017 - in November we had to reapply so we did - faxed everything they asked for in a very timely manner and now Marketplace said they did not get them. We have proof that it was sent & received by them but now they are refusing...Read more
I didn't like
- No one cares
- False advertising
- Inability to help
Do you have something to say about Healthcare Gov? What happened? What can we help you with?