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It all started in November 2017. I left my job 4 years which I had good insurance. My new job didn't offer insurance. I signed up with market place 20.00 insurance which covered nothing. I did not see any doctors in fear I would have pay outrageous bills. Maybe 1...
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Company wrote 0 private or public responses to the review from Oct 01.
1.0
I liked
  • Preventative
#1370738
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Aug. 13, 2018, my premium tax credit for Sept. changed based on income documentation I submitted for 2017. However, my income drastically changed between 2017 and 2018. I appealed the decision in early September. Oct. 26th I got notice that that the August decision was...
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Company wrote 0 private or public responses to the review from Dec 07.
RegalPiranha
RegalPiranha

2nd page of complain process online doesn't work.

#1417563
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Contacted HealthCare.gov re: the site not being user friendly and trying to get my and my husbands account fixed. Spoke to 2 people and neither could help so asked for a supervisor and she was very condescending and when I asked to speak to her boss was told me there...
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Company wrote 0 private or public responses to the review from Dec 07.
1.0
#1417574
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I called to just have my plan cancelled, since I have work insurance now. Suddenly "oh our computers are down, you will have to contact us back another time". But before she realized it was a cancellation, it was all good and dandy, and all the information I provided...
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Company wrote 0 private or public responses to the review from Nov 13.
h.kitchener
h.kitchener

You don't mention how you pay the premiums, but all you have to do in order to cancel is not pay the premium and it will self-cancel. Even if you were unwise and signed up for...

1.8
I didn't like
  • Would not resolve problem
#1399579
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Initially, I purchased an Affordable Care ACT Health Plan through the Marketplace and after 3 months, the doctor I needed to see were not part of the plan. I was paying a lot of money for no reason and only working part-time. At a Florida Blue Insurance Health Fair, a...
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Company wrote 0 private or public responses to the review from Sep 27.
1.0
I didn't like
  • Forcing me to buy a product that ended up costing me a fortune
  • Insensitivity and incompetence of telephone supervisor
#1367527
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When I signed up at HealthCareGov I was given a long list of plans over the phone. It was difficult to say the least, choosing a phone over the phone, but one thing I did do was stress the importance of my getting my seizure medication, a great concern of mine as I...
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Company wrote 0 private or public responses to the review from Jul 09.
Anonymous
Karan Amin

Check out https://www.unitedbenefitsinsurance.com/ they have short term medical plans and they generally don't overcharge for prescriptions. They also have agents that have be...

I didn't like
  • Lacked more knowledgeable agents
#1299588
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I have been waiting 2 months for insurance since I have applied for Marketplace insurance and they requested documents i sent in a month ago and they can't tell me why they cant approve it!!! Really this is horrible that people that need benefits has to wait this long...
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Company wrote 0 private or public responses to the review from Sep 28.
1.3
I liked
  • Price
I didn't like
  • Poor customer service that had no answers
#1368233
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I have had issue after issue with Healthcare.Gov since the begining of 2018. They gave me useless insurance at the start if the year that nobody would accept. Did not get an actual usable plan until Feb, then they trippled my premium from what I paid last year. They...
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Company wrote 0 private or public responses to the review from Aug 02.
1.0
#1319297
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This is just government bureaucracy at its worse. Unable to cancel policy immediately on phone. No communication between Ambetter and the Marketplace. They could have forwarded my letter or called me or returned my letter. Marketplace appellations phone reps are very...
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Company wrote 0 private or public responses to the review from Aug 16.
Anonymous
Phyllis bentley

I canceled in February because I turned 65 have rep name Steven jones that did it received letter from them saying canceled now they’re saying only dental was canceled why wou...

1.0
#1330854
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Contact Healthcare Gov

Mailing Address:
Centers for Medicare & Medicaid Services
7500 Security Boulevard
Baltimore, Maryland 21244
United States
Phone:
(855) 889-4325
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Healthcare Gov - Disrespected due to being disabled

I m disabled and have contacted healthcare.gov but once I tell them I'm disabled I'm hung up on or transferred or placed on hold the local insurance company that I'm transferred to hangs up once I tell them I'm disabled. This is very frustrating and ungate treatment to fisble people
Company wrote 0 private or public responses to the review from Sep 19.
1.0
Details
Price Affordability
Product or Service Quality
Scholarship, Grants and Programs
Staff
Website
#1359921
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