Not resolved
Customer service
Price Affordability
Product or Service Quality
Scholarship, Grants and Programs
1 comment

Went to refill a prescription in the second week of January and was told my health insurance expired. I had paid my premium, had a new card ,they even sent me a message on Jan 4 that said I was enrolled.

Called the insurance company and was told the marketplace cancelled my plan on Jan 1 and it would take a month to start it again. I am out of the medication which I desperately need to stay well. I also was never notified that they cancelled my insurance so if anything happened to me I would have been totally screwed.

So now I am stuck without insurance and medication for a whole month. The government needs to get out of the health care business.

Product or Service Mentioned: Health Insurance.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Jan 10, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
Columbia, South Carolina, United States #1268868

Simple solution: pay for the prescription yourself until the insurance kicks in. This is not rocket science.

You May Also Like