State: Texas City: Austin Clear all filters (10 of 983 reviews match)
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As an employer appealing a decision, we were asked to supply a lot of documentation. You can't email anything, you can only mail or fax documents. We supplied everything by mail first, but they called and said they couldn't read everything because they don't actually...
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1.0
#938832
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I applied for and gotten a premium with the health insurance market place in 2015. I used it once in 2015 and because it was a weekend I had to go to urgent care. At urgent care I was forced to pay the full amount because my deductible wasn't met. That was fine but...
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1.0
#936225
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I receive a subsidy for my Blue Cross HMO insurance based on my committing that my Adjusted Gross Income on my taxes will only be $15K. In 2016, I was notified that I must prove such a low income well before my 2015 taxes were complete. So I submit my 2014 tax return...
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1.3
#811830
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When I was applying for my health care last year I was told that I qualified for a tax credit and they encouraged me to use a better insurance then tax season came and they said Oh you don't qualify and I had to pay all of my tax return to return all of the money when...
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Anonymous
Anonymous

I'm going through the same thing. Horrible, horrible, horrible is right. These butt holes at the Marketplace insist that I was covered by Obamacare for the months of January...

1.0
#804549
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I applied for health insurance in Texas in the beginning of December I accidentally cancelled it and reapplied right away. Come to find out first week of Jan that the marketplace didn't send my new application over to the health insurance company I applied to and I...
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#796682
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Applied 12/9/15, Selected plan 12/15/15, received nothing in mail, or email, waited until last week of December, when I started calling the numbers listed for my insurance company. Three times they couldn't find me in the system. I called the "marketplace" number, they...
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Anonymous
Anonymous

I got signed up through my work insurance. Costing me double. They rushed the cards to me, as well as backdating the coverage so there was no loss of coverage. Ironically, I g...

1.0
I liked
  • Take peoples health for joke
I didn't like
  • Incompetence
  • Your website
  • Had to call repeatedly for months
#796031
Reply to reviews
I contacted and signed up for coverage over the phone on Dec. 15, 2015. My coverage should have been effective as of January 1, 2016. Once I received a correspondence from Health Insurance Marketplace confirming my enrollment, I realized that two letters in my first...
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Anonymous
Anonymous

I have dealt with the market place since they started up. Its a bunch of wasted tax payers money. No one tells you the same information when you call. Also if you need to canc...

I liked
  • Thank you for holding
I didn't like
  • Unable to solve problem
  • No ownership of causing the typo in the first place
  • Removing original electronic footprint of effective date
#766114
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I moved states from VA to TX and followed the appropriate steps. I submitted the application for TX under life event and got approved and selected my plan. I paid the new state premium and was all set in TX. Now that I had insurance in TX I went to cancel my VA...
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1.0
#707051
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I've spoken with 15 customer reps and sent in numerous documents to verify my income and still nothing. I can't even see my application online. They have the most disorganized system ever. I think obamacare shouldn't existed. It's a frustrating disaster that doesn't...
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1.0
I didn't like
  • Customer service
#658092
Reply to reviews

Health Insurance Review

Healthcare Gov
#606319
1.0
Health insurance market is a scam a bunch of uneducated people probably don't even have a high school diploma I have to pay for three months of insurance I never received because they can't type information in correctly I got hung up on my face they refused to help the have no customer service whatsoever
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