I am a smart and educated person so why am I finding the healthcare Market place to be so difficult and extremely frustrating.......When I first moved here and started working here and tried to get health insurance I was told that we didn't make enough for the market place and made to much to be eligible for Medicaid.
A few months later I tryhttp://raleighncrent.com/find-a-rental/ again because this makes absolutely no sense and I am told the same thing, my hours are increased and Jamie is working a steady permanent job so I give it one more shot..... Jamie and I qualify for a subsidy and they tell me Hailey May be eligible for Medicaid and the information will be forwarded. If she does not qualify call us back and we will add her to your plan. A few weeks go by and I call them because I know how that goes and get we haven't had the chance to process it I will call you and let you know if there is anything we need.
The following week, I get a letter stating Hailey is denied so I call the marketplace AGIAN they add her on after being on the phone for an hour with a person I can hardly understand BUT her effective date does not start til April 1st.So I said am I to understand that when I called to get insurance because I would get fined and you tell me I can't add her on, get denied and when I call back my 3 year old who goes to daycare and gets sick all the time will not have health insurance for another month, does that seem right to you?
This has been a total fiasco and boy am I pissed........something is not adding up, I guess I will spend my day tomorrow on the phone
This reviewer shared experience about poor customer service and wants this business to "add a date retroactive to the initial start date". The author is overall dissatisfied with Healthcare Gov. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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